Protecting your personal information is important to Falls Regency (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store and safeguard the information you provide while accessing our website www.fallsregency.com (the “Website”) or any of our digital services. By using our Website, you agree to the terms outlined in this Privacy Policy.
Falls Regency may update this Privacy Policy occasionally to reflect changes in legal requirements, business practices or Website features. Any updates will be posted on this page along with the effective date. We encourage users to review this policy periodically. This Privacy Policy does not constitute a legal contract and does not create enforceable rights or obligations.
We may collect various types of personal information including your full name, address, email address, phone number, identification details and booking-related information. We also collect non-personal technical data automatically as you browse our Website, such as your IP address, browser and device type, language, pages viewed, duration of visit and referral websites.
When you make a reservation, book a room or submit an enquiry, you may provide details such as your name, contact information, booking dates, special requests and payment information. These details are used solely for confirming and managing your bookings and delivering the requested services.
From time to time, Falls Regency may conduct optional customer feedback surveys to improve our services. Information you provide, including survey responses and personal details, may be reviewed internally along with non-personal data collected through cookies or tracking tools.
While browsing our Website, our servers may automatically collect non-personal information such as your IP address, approximate location, browser details, device information and the date and time of your visit. This data helps us improve Website performance and enhance user experience.
Falls Regency uses cookies and similar technologies to improve Website functionality, recognize returning visitors, tailor recommendations, analyze Website usage and enhance the booking process. Cookies are stored by your browser and can be disabled at any time, though doing so may reduce Website functionality.
Information collected by Falls Regency is used for a variety of purposes including:
Your information may be shared with trusted service partners such as payment gateways, booking engines, IT service providers and customer support vendors, all of whom operate under confidentiality obligations. We may also disclose information when required by law or during business transfers or restructuring.
Falls Regency does not knowingly collect personal information from minors as defined by applicable laws. If a parent or guardian believes that a minor has submitted personal information without consent, they may contact us at info@fallsregency.com and we will promptly remove the information.
This Privacy Policy applies only to www.fallsregency.com. External websites or booking platforms linked on our Website operate under their own privacy policies and we are not responsible for their data practices.
We use appropriate physical, electronic and administrative safeguards to protect personal information and prevent unauthorized access. While reasonable precautions are taken, no security system is completely foolproof and Falls Regency cannot guarantee absolute protection.
For any questions about this Privacy Policy or to request modification or removal of your personal information, please contact:
Falls Regency
Email: info@fallsregency.com
Phone: +91 8220022203
